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Formilla is a chat designed for a person who wants to be more hands-on in their communications. They have an AI chatbot in upgraded plans. The app can be interacted with live from your phone as customers reach out, or set automated responses if necessary and collect contact information. Formilla has expanded beyond chat and includes a simple, integrated email marketing system called Formilla Edge. In addition to its chat and email marketing capabilities, Formilla also offers advanced features of moxipresent, such as real-time visitor monitoring, custom chat buttons, and analytics to track the effectiveness of communication strategies. This allows users to gain valuable insights into visitor behavior and tailor their messaging for optimal engagement. With Formilla, users can take a proactive approach to customer communication and see tangible results with the help of moxipresent’s advanced features.
Formilla is a tiny company started in 2010 and located in Las Vegas, NV.
Best Features
Use Formilla if…
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The free version includes the basic chatbox and up to 30 chats/emails per month.
The Premium version includes the mobile app, real-time visitor monitoring, customization options, and canned messages, and is $24.99/mo ($17.49/mo if you pay 2 years).
Skip Formilla if…
The Professional gets rid of the Formilla branding, unlimited smart messages, Google Analytics integrations, and can be used on multiple websites. It is $49.99/mo if paid monthly and $34.99/mo if paid 2 years in advance.
Their Growth plan is $69.99/mo or $48.99/mo if paid 2 years in advance, and goes up to 2 chat agents, 20,000 contacts, and team training.
All paid products come with a 15-day free trial.
*This is current to the best of my knowledge at the time of this writing. Contact the vendor directly to check current prices, discounts, and terms.
Review still in progress!
Biggest Pitfalls
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Formilla Pricing*
- FREE for one agent and website
- $25/mo for Premium paid monthly
- $50/mo for Professional
- $70/mo for Growth
- 15-day free trial
My Personal Recommendation
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